Velorindax is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our financial planning services.
Information we collect:
We collect personal information you provide directly, including name, email address, phone number, financial information, and communication preferences. We also collect information automatically through website usage, including IP address, browser type, and pages visited.
How we use your information:
We use your information to provide financial planning services, communicate with you about our services, process payments and transactions, comply with legal obligations, and improve our services. We may also use your information for marketing purposes with your consent.
Information sharing:
We do not sell or rent your personal information to third parties. We may share information with service providers who assist in delivering our services, regulatory authorities when required by law, and with your explicit consent for specific purposes.
Data security:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Data retention:
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your information subject to certain exceptions.
Your rights:
Under Malaysian data protection laws, you have the right to access your personal information, request corrections to inaccurate data, request deletion of your information, object to processing, and withdraw consent where applicable.
International transfers:
Your information may be transferred to countries outside Malaysia for processing. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to this policy:
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or direct communication.
Contact us:
For questions about this Privacy Policy or to exercise your rights, contact us at info@velorindax.com or +60 3-2116 8888.
Effective date: June 20, 2025.